Bah Humbug! Retail Wrapped Up in $82.1 Billion Return Woes
Bah Humbug! Retail Wrapped Up in $82.1 Billion Return Woes
It's the most wonderful time of the year, but for retailers, the holiday season can be a Grinch-sized nightmare. This year, the biggest bah-humbug comes in the form of a massive $82.1 billion problem: returns. That's enough to buy every family on your list a brand new car and still have change left over for a Scrooge-sized pile of gold coins.
Why are so many gifts going back to the store?
There are a few reasons for this avalanche of unwanted items:
The Online Shopping Woes: Click, click, buy! Then, oops, wrong size, doesn't match the cat, Aunt Mildred wouldn't be caught dead in it. Online shopping comes with a side of "buyer's remorse" bigger than a fruitcake.
The Holiday Hustle: Gifts bought in a flurry often mis...